~Out now~

Difficult Conversations Book: 2nd edition

~Now including a chapter on Influence and Persuasion~

How to Manage Difficult Conversations Training

10 Steps to Becoming a Tackler, not a Dodger

Download the new Difficult Conversations leaflet here

In the twenty first century, difficult conversations are everywhere. Whether we’re at home, at work or in a social situation, unwanted subjects can be suddenly raised which demand you to do either one of two things – to tackle the conversation or to dodge it.

The Difficult Conversations training course and handbook have been launched in response to a growing demand from managers requesting help to prepare for situations they are facing.

The ten practical steps will help you understand that difficult conversations do not need to be as daunting as they appear, and will highlight the benefits that managing difficult conversations can bring to you as an individual, and to your organisation. The ten steps will teach you how to build confidence and skills in having and managing difficult conversations, still achieve business objectives and keep important relationships intact.

The Difficult Conversations training series has been developed by Clive Lewis OBE Founder of Globis Mediation Group, a UK leader in building better relationships in the workplace.

Latest handbook in series published: Difficult Conversations in Dementia has been specifically written to help clinicians have discussions with patients. Please click here to read further information.


Difficult Conversations Training

Contact us today to book your Difficult Conversations Training course:

Call 0330 100 0809

Email training@tacklingdifficultconversations.com

Complete our online form

~Our vision: “Train 10000 People a Year to

Become Tacklers not Dodgers”~