~Now including a chapter on Influence and Persuasion~
How to Manage Difficult Conversations Training
10 Steps to Becoming a Tackler, not a Dodger
In the twenty first century, difficult conversations are everywhere. Whether we’re at home, at work or in a social situation, unwanted subjects can be suddenly raised which demand you to do either one of two things – to tackle the conversation or to dodge it.
The ten practical steps will help you understand that difficult conversations do not need to be as daunting as they appear, and will highlight the benefits that managing difficult conversations can bring to you as an individual, and to your organisation. The ten steps will teach you how to build confidence and skills in having and managing difficult conversations, still achieve business objectives and keep important relationships intact.
The Difficult Conversations training series has been developed by Clive Lewis OBE Founder of Globis Mediation Group, a UK leader in building better relationships in the workplace.
Latest handbook in series published: Difficult Conversations in Dementia has been specifically written to help clinicians have discussions with patients. Please click here to read further information.
Contact us today to book your Difficult Conversations Training course:
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