We have a specialist panel of experienced facilitators who specialise in delivering workshops on managing difficult conversations with passion.
Our expert facilitators on this topic include:
Professor Jack Fallow
Jack Fallow was formerly a director in one of the UK’s largest utilities in three different functions – human resources, operations and service engineering. He was founder and chairman of GasForce Ltd, an employee owned business. His special focus areas include mediation, leadership, executive mentoring and coaching. He also has a particular interest in complexity theory and how it contributes to understanding organisations, their structure and values. He is the founder of the Magna Carter Institute. Jack is also a Trustee of the National Youth Jazz Orchestra. Jack was made a professor of Brunel University in 2009.
“The facilitator was very very good, he made the course enjoyable and interesting. I learnt a lot and intend to use all of the information”.
Will Davis has worked within Social Care, Education and Mental Health environments for over 18 years. Over the years Will has developed a style and approach that keeps you on the edge of your seat throughout the training. Within group work Will uses a different dimension to the learning experience with the use of acting and portrait photography to embed positive change. Will has gained a reputation as a passionate trainer/facilitator ensuring that delegates on any of his training courses are given an insight of reality to enabling them to ‘think, feel and do’. The unique style that Will uses engages all delegates of all levels, and his focus on real world experiences means that delegates are provided with practical skills that they will be able to utilise
“This course was very good. It gave me some ‘nuggets’ that I can really use and are invaluable to my current learning and current situations I need to tackle. Certainly one of the more interesting training courses I have been on”.
Errol is a very experienced trainer, who has delivered sessions all over the world. He is a published author with a genuine passion for ensuring that every single person that attends one of his sessions has a positive training experience. He has a very interactive training style and utilises role play to great effect. Errol’s training sessions yield very positive results, and delegates leave his sessions feeling energised, confident and equipped. Committed to delivering an outstanding performance, every single time, Errol’s dedication to learning and development is inspirational.
“It was an honour to have the time of Mr Errol Williams – thank you”.
Paul has far-reaching experience of providing consultancy services to a range of organisations and has worked extensively with Chief Executives, Directors, Senior Managers and Middle Managers across the public, private and not-for-profit sectors. A qualified and experienced mediator, Paul has developed a style that puts parties at ease and encourages results. He has a real passion for delivering organisational development work in the way it should be – with care, a genuine focus on clients’ goals and a preparedness to ‘go the extra mile’ to secure results. With a background in business psychology Paul is able to bring a wealth of viewpoints to his delegates.
Sharon is a highly experienced trainer, facilitator and coach, having worked for many years as an in house Training Manager with national organizations. Although her experience is largely in the financial services sector she has also worked in retail, electronics and a busy call centre environment. In these roles she designed, delivered and evaluated a broad range of management and personal development programmes, including ILM Certificates in Management and other qualification based training, for example, Assertiveness, Interpersonal Skills, Interview Skills, Time Management and Team-Building. In 2000 she moved into training consultancy and executive coaching, working with blue chip clients in financial services and subsequently, in 2001 formed her own training and development company. She is CIPD qualified and both a MBTI and NLP practitioner. Sharon has made several appearances on BBC Midlands radio stations talking about coaching, and is an enthusiastic and active supporter of women in business and women’s networks. She is a past Chair of Women in Management (Gloucestershire) which is part of the Chartered Institute of Management.